Start typing and hit Enter

Shopping Cart

0

Your shopping bag is empty

Go to the shop
image/svg+xml image/svg+xml 0
Close

Terms of service

TERMS OF SERVICE

OVERVIEW Welcome to RJ Garden Center. Throughout the site, the terms “we”, “us”, and “our” refer to RJ Garden Center. We operate this online store and website where we sell garden-related physical products to customers. Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products to you.

By visiting our site and/or purchasing physical products from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. Please read these Terms of Service carefully before accessing or using our website.

 

1. ACCOUNT AND ACCESS To place an order, you may need to provide personal details such as email, billing address, shipping address, and payment information. You agree that all information you provide is true, accurate, and current. You are responsible for maintaining the confidentiality of your account and password.

2. PRODUCTS AND ACCURACY We make every effort to display as accurately as possible the colors and images of our products that appear at the store. However, we cannot guarantee that your computer monitor's display of any color will be completely accurate. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

3. ORDERS AND ACCEPATANCE We reserve the right to refuse or limit any order you place with us. In the event that we make a change to or cancel an order, we will notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. Your order is confirmed and processed once payment is validated or Cash on Delivery (COD) is confirmed.

4. PRICES AND PAYMENT Prices for our products are subject to change without notice. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to pay all charges incurred by you or on your behalf through the website, including applicable shipping fees.

5. SHIPPING AND DELIVERY Delivery timelines and handling processes are strictly governed by our Shipping Policy. We aim to deliver all products safely across the UAE within estimated timelines. In case of any transit delays or damages caused during delivery, our customer support team will assist you in resolving the issue swiftly with a replacement or refund as per our guidelines.

6. INTELLECTUAL PROPERTY All content included on this site, such as text, graphics, logos, button icons, images, digital downloads, and data compilations, is the property of RJ Garden Center and protected by applicable copyright laws.

7. THIRD-PARTY LINKS & SERVICES We utilize trusted third-party services for payment processing and order delivery. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

8. ERRORS, INACCURACIES, AND OMISSIONS Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information if any information is inaccurate at any time without prior notice.

9. PROHIBITED USES You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international or local regulations, rules, or laws; (d) to infringe upon or violate our intellectual property rights; (e) to transmit viruses or any other type of malicious code; or (f) to provide false or misleading information.

10. LIMITATION OF LIABILITY RJ Garden Center guarantees that products will be delivered in merchantable quality. In no case shall RJ Garden Center, our directors, officers, or employees be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of any of the products procured using the website.

11. GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you products shall be governed by and construed in accordance with the laws of the United Arab Emirates (UAE).

12. CONTACT INFORMATION Questions about the Terms of Service should be sent to us at:

  • Store Name: RJ Garden Center

  • Company Name: LAKE GARDEN LANDSCAPE L.L.C

  • License Number: 1039803

  • Email: info@rjgardencenter.com

  • Phone: +971522735667

  • Address: Al Quoz Industrial Fourth, Al Quoz, Dubai, UAE

  • Business Hours: Monday–Friday | 8:00 AM–5:00 PM