Shipping policy

At RJ Garden Center, we are committed to providing a smooth and reliable delivery experience for our customers across the United Arab Emirates (UAE).

Shipping Fees

• FREE Delivery on all orders above AED 500.

• A AED 30 Delivery Fee applies to all orders below AED 500.

Processing & Delivery Time

• Orders are typically processed within 1–2 business days. (Mon-Fri)

• Delivery usually takes 2–3 (Mon-Fri) business days, depending on your location within the UAE.

• Delivery times may vary during holidays, peak seasons, or due to unforeseen circumstances.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for your convenience.

Customers are requested to have the exact payment amount ready at the time of delivery whenever possible.

Important Delivery Instructions

Upon receiving your order, please:

1. Carefully inspect the package in the presence of the courier representative.

2. Verify that the product is in good condition and matches your order.

3. Accept and complete the payment only after confirming that the product has been received properly.

If you notice any visible damage, missing items, or incorrect products, please notify the courier immediately and contact our customer support team as soon as possible.

Delivery Coverage

We currently deliver throughout the United Arab Emirates (UAE).

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

• Store Name: RJ Garden Center

• Company Name: LAKE GARDEN LANDSCAPE L.L.C

• License Number: 1039803

• Email: info@rjgardencenter.com

• Phone: +971522735667

• Address: Al Quoz Industrial Fourth, Al Quoz, Dubai, UAE

• Business Hours: Monday–Friday | 8:00 AM–5:00 PM